40 HR General Civil Mediator Training
September 26, 2025 @ 9:00AM — October 12, 2025 @ 5:00PM Eastern Time (US & Canada) Add to Calendar
Washtenaw Community College : 4800 E Huron River Dr Ann Arbor, MI 48105 Get Directions
A mediator is a neutral third party who can help people in conflict find to problem solve and find amiable solutions and create an agreement. Mediators learn skills which can be used in personal relationships and professional situations.
Participants will learn:
- Different kinds of conflict
- What's your own conflict type
- Getting past, “you’re wrong…I’m right”
- Effective and active listening
- Recognizing non-verbal communication and cues
- Balancing power
- Using neutral language to express different points of view
- Understanding different cultural and identity viewpoints in mediation
- Validating everyone's emotions
- Finding “win-win” solutions
- Writing agreements that are realistic and work for everyone
- How to volunteer with the DRC
The Dispute Resolution Center offers a 40-hour General Civil Mediation Training once per year.
Specifically we offer general civil and private practice trainings, advanced trainings, and workshops applicable to effective mediation.
Meet the Trainer
Belinda Dulin is the Executive Director of The Dispute Resolution Center (DRC), where she has been a driving force since 2003. With a Master of Arts in Dispute Resolution and a background in corporate employment mediation, Belinda has dedicated her career to fostering conflict resolution and restorative practices. Under her leadership, the DRC has expanded programs such as small claims mediation, school-based conflict resolution, and restorative justice initiatives, including partnerships with the Peacemaking Court. Her work focuses on creating solutions that strengthen families, improve academic outcomes, and restore relationships. Learn more about her impactful work on the DRC website.